Monday, November 29, 2010

Vicidail is changed now GOAUTODIAL

Vicidail is now changed its name is GOAUTODIAL...
so make ur own call center by this software within 24 hours.

Sunday, May 30, 2010

Static IP setting on Ubuntu10.04

following command is used to set static ip in Ubuntu10.0.4

#nano /etc/network/interfaces


auto lo
iface lo inet loopback

auto eth0
iface eth0 inet static
address 192.168.1.22
netmask 255.255.255.0
gateway 192.168.1.1

auto eth0:1
iface eth0:1 inet static
address 122.180.104.171
netmask 255.255.255.248
gateway 122.180.104.169

<$static Ip$>

Friday, April 30, 2010

Bugs In Dialer as version is Vicidialnow1.3

Yes , i have faced some problem like
1) an agent is on call and when he/she hangup and then dont want to receive another call and pushed pause button then suddenly call is connected and no recording and reporting is generated for that call , even no entry in database is there, so as i think this is a bug in dialer.

2)Sometime no call is connected by every agent but i checked in campign there leads showing decrementing

Sunday, April 18, 2010

All Sip Configuration

1.local phone 1
Carrier ID:  SIPEXAMPLE
Carrier Name: localphone

Basic commands used in vicidial Server

1. If Network is not configured (check that internet is working or not) then chek
type command
#vi /etc/resolve.conf

Installation of Ubuntu 9.10/10.04 ( Server & Client PC) for BPO

Partition Table:

Plz fallow the partiton table for installation Ubuntu 9.10 client pc.

Training of vicidial

I have created a blog for vicidial and related links and sites for this.
any one can check the details and command of vicidial in this blog.